Return & Refund Policy — ArabicNoon
Last Updated: August 9, 2026
At ArabicNoon, we want our customers to have a positive shopping experience.
7-Day Return Period
Customers may request a return within 7 days of receiving the product.
To be eligible for a return, the product should generally:
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Be unused and in its original condition.
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Be returned with original packaging, accessories, tags, and included items where applicable.
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Not show signs of misuse, damage, or alteration.
Non-Returnable Products
Certain products may not be eligible for return where permitted by applicable law, including products that are personalized, opened or used hygiene-sensitive products, or other products for which return is restricted due to their nature.
Any product-specific return restrictions will be communicated where applicable.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and relevant photographs or other evidence so we can review the issue and provide an appropriate resolution.
Refunds
Once an approved return is received and inspected, we will inform you whether the refund has been approved.
Approved refunds will be processed through the applicable payment method, where possible. The time required for the refund to appear in your account may depend on the payment provider or bank.
Return Shipping
Where the return is due to a damaged, defective, or incorrect product, ArabicNoon may arrange or cover the applicable return shipping costs, subject to verification.
For other approved returns, return shipping costs may be the customer's responsibility unless otherwise stated.
How to Request a Return
To request a return, contact us with:
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Order number
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Customer name
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Product name
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Reason for return
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Photos/videos where relevant
Email: shahzainkhans734@gmail.com
Phone: +971567643285
ArabicNoon reserves the right to review each return request in accordance with this policy and applicable UAE laws and regulations.